What our Customers say...

Why SERVPRO Testimonials

Everyone that represents this company is very professional, honest and respectful. I hate to have met the staff due to the situation, but it was really a pleasure to meet and have done business with them all at all levels. I thank them all so much for all their hard work and time.

— Davaughan P. in Baltimore, MD

"Christina was amazing and very helpful! Recommend."

— Sarah E. in Baltimore, MD

If I could give Brandy and the admin a 10 star rating I would! Prompt, courteous, and competent. Brandy solved an ongoing issue I had for 3 years, where I and many others in, spent lots of $$ and got nothing accomplished. She solved the problem very easily!! So happy with Brandy and SERVPRO of Reisterstown :)

— Lisa L. in Reisterstown, MD

Please let Bernie and Mike’s supervisors know that they were FANTASTIC and always willing to do whatever they could to help. They were consistently a pleasure to work with and very committed to doing the job well.

I very much appreciate their help in making a difficult cleanup job even enjoyable at times!

-Vickie R.

— Vickie R. in Baltimore, MD

Chrissy and Jodie were fantastic. Great service.

— Kira C. in Baltimore, MD

I trusted the whole crew completely and was very impressed with their professionalism.

— Kathleen in Elkridge, MD

I contacted SERVPRO of Reisterstown for a whole house carpet cleaning at a rental property of mine. I was on the fence as to whether or not the carpets would need to be replaced but I decided to attempt having them cleaned first and I am so happy that I did. This company was able to restore every room of carpet that I had, the carpets look and smell great. SERVPRO of Reisterstown saved me a great deal of money at this property and I would definitely use them again!

— Toni in Arbutus , MD

I know they were extremely busy during all the recent storms, but the representatives were all very courteous and helpful. I did have to wait a couple of days due to the volume of jobs already scheduled. Evidently they had a cancellation so they called to ask if I would like them to come out sooner than originally scheduled, what a surprise. The crew showed concern and was very helpful and answered all of my questions. The ladies on the phone were also very helpful in dealing with my insurance. I would highly recommend SERVPRO of Reisterstown. Thank you for a job well done.

— Esther in Catonsville, MD

Initially called because I thought they could help with the leak (that eventually turned into a geyser) Brittany was most helpful and even after what seemed like 10 calls ... they were there quickly and courteously to hold my hand and walk me through a 5 day process that left my home in incredible shape ... I HIGHLY RECOMMEND their company ... every employee we dealt with was outstanding!!!

— Stephen in Gwynn Oak, MD

I recently used SERVPRO of Reisterstown for a commercial cleanup. The team arrived within a few hours of my calling and stayed late into the night to finish the job. They returned a few days later to pick up their equipment. No problems, I'd use them again.

— MIke in Baltimore, MD